By registering as a seller, buyer, or service provider on Rural Connect Network Marketplace you agree to these Terms & Conditions. If you do not agree, please do not use the platform.

Rural Connect Network charges a service fee on each successful transaction. Sellers always receive 85% of the total sale. The remaining 15% helps us cover platform costs, payment processing, and keeping our lights on, so we can continue providing a safe and reliable marketplace. Examples of seller earnings:

• Sale of R100 → Seller receives R85
• Sale of R500 → Seller receives R425
• Sale of R1000 → Seller receives R850

All buyer payments are first deposited into our secure account. Funds are released only after a valid tracking code is uploaded (products) or the buyer confirms receipt. Reputable sellers, service providers with proof of delivery, and fast food vendors with strong ratings may qualify for faster payouts.

All purchases are covered. Buyers are protected against fraud, non-delivery, or misrepresentation. Refund or dispute requests must be raised within 7 days of delivery.

Buyers may request a refund if the item is not delivered, damaged, defective, or significantly different from the listing. Sellers must honor valid requests under South African Consumer Protection laws. Refunds are processed through Rural Connect Network only. Service-related refunds are reviewed case-by-case.

Sellers must provide accurate product descriptions, square (1:1) images, comply with all applicable laws, and never request off-platform payments.

All sellers must submit required documents. Accounts are activated only after verification and approval. Providing false information may result in account suspension.

Service providers must clearly describe the services offered. Proof of service (photos, receipts, client confirmation) may be required before payment release. Reputable providers may qualify for faster payouts.

No fraudulent activity, illegal or restricted items, counterfeit goods, or attempts to circumvent Marketplace policies. Misleading or inappropriate content is prohibited.

Rural Connect acts as an intermediary. Both parties must provide evidence; our decision is final.

Rural Connect is not liable for losses caused by sellers, buyers, delivery companies, or third parties. Users agree to indemnify Rural Connect against claims arising from their use of the Marketplace.

We may suspend or terminate accounts that violate these Terms.

These Terms are governed by the laws of the Republic of South Africa.

Rural Connect Network may update these Terms at any time. Users will be notified of major changes.